Privacy Policy
Last updated: March 1, 2026
Overview
Levelport Looms (“we”, “us”, “our”) provides bead weaving courses and community features. This policy explains what personal data we collect, how we use it, and the choices you have. We aim for clear, respectful handling of your information.
Information we collect
- Account data: name, email address, and password (hashed).
- Course interactions: enrollments, progress checkpoints, and feedback you submit.
- Payment data: handled by payment processors; we store non-sensitive records such as transaction IDs and amounts.
- Support messages: content of your inquiries and contact preferences.
- Device and usage data: IP address, browser type, pages visited, and referring URLs collected through essential cookies and logs.
How we use information
- Provide and improve courses, features, and support.
- Process enrollments and payments.
- Communicate about updates, policy changes, and important service notices.
- Detect, prevent, and address security or technical issues.
- Comply with legal obligations and enforce our Terms.
Cookies and local storage
We use essential cookies for session management and local storage for UI preferences such as theme. You can accept or decline optional cookies in your browser settings. Rejecting cookies may limit certain features.
Sharing of information
We do not sell personal data. We share information with service providers who assist with hosting, analytics, payment processing, and customer support under contracts that require confidentiality and appropriate safeguards. We may disclose information to comply with law or protect rights and safety.
International transfers
When transferring data across borders, we apply appropriate safeguards such as standard contractual clauses and access controls to protect your information.
Data retention
We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated personal data subject to lawful exceptions.
Your choices and rights
- Access, correction, and deletion of your personal data.
- Opt-out of non-essential communications.
- Control cookies through browser settings.
- Appeal or lodge a complaint with your local data protection authority.
Security
We apply technical and organizational measures proportionate to the risks of our services. No online system is perfectly secure; we continuously review practices to reduce exposure.
Children’s privacy
Our services are intended for individuals 16+ or the age of digital consent in your jurisdiction. We do not knowingly collect data from children under this age.
Changes to this policy
We may update this policy to reflect changes in law or our services. We will post the updated version with the “Last updated” date.
Contact
Questions about this policy? Contact us at [email protected] or +1 (415) 802-9143.